Help & FAQ
Support guidance for owners, sitters, and admins.
DUMMY / DEMO DATA
How do I buy tokens?
Go to Wallet in the owner app and choose a token pack. In local mode, use the simulate purchase button.
Why can’t I message before booking?
MVP messaging is booking-linked only for trust, moderation context, and cleaner audit trails.
How do sitter payouts work?
Payout setup is surfaced in sitter-app payouts. Stripe Connect onboarding is stubbed for MVP and can be fully enabled later.
Need account review?
Admin moderation tools can suspend/unsuspend users, review incidents, and adjust token balances server-side.
Legal and policy copy in this MVP is placeholder content and requires formal legal review before production launch.